Here you’ll find answers to the most common questions about our services

1. What services does Chauffeurs Northstar offer?

Chauffeurs Northstar offers a comprehensive range of premium transport solutions, including executive corporate chauffeur services, luxury airport transfers, VIP service, weddings and events shuttle services, a daily private chauffeur, and long-distance travel across Europe.

2. Where is Chauffeurs Northstar located?

Chauffeurs Northstar is centrally located at Lange Kruisweg 49, 2110 Wijnegem, Belgium. From our strategic base near Antwerp, we provide luxury chauffeur services throughout the entire Antwerp area, Brussels, and national or international destinations.

3. How can I book a ride with Chauffeurs Northstar?

Booking your private chauffeur is effortless. You can book a ride directly through our online Contact page, via email at info@cnorthstar.be, or by phone/WhatsApp at +32 (0) 497 62 93 40. We provide personalized quotes tailored to your itinerary.

4. Does Chauffeurs Northstar provide airport transfers?

Yes, Chauffeurs Northstar specializes in luxury airport transfers. We provide seamless transitions to and from Brussels Airport (Zaventem), Antwerp Airport, Charleroi, Amsterdam Schiphol, Düsseldorf, and Paris Charles de Gaulle and more, complete with real-time flight monitoring and a VIP meet-and-greet experience.

5. Can I hire a private chauffeur for a day through Chauffeurs Northstar?

Absolutely. You can hire a professional private chauffeur for daily use through our Bespoke Driver Service. Whether for back-to-back corporate meetings, events, or personal travel in the Wijnegem and Antwerp region, your dedicated driver remains at your disposal all day.

6. How far in advance should I make a reservation?

We recommend booking 24 to 48 hours in advance to guarantee vehicle availability and smooth coordination. For high-demand periods or events, earlier booking is advised.
However, we understand travel plans can change — our team always strives to accommodate last-minute or same-day requests whenever possible.

7. Do you provide airport transfers?

Yes. NorthStar offers luxury airport transfer services designed for maximum comfort and punctuality. Your chauffeur will monitor your flight in real time, assist with luggage, and greet you at the terminal with a personalized name sign.

8. What type of vehicles are available?

Our fleet includes a Mercedes E Class , all meticulously maintained and equipped with:

  • Wi-Fi and charging ports

  • Climate control

  • Privacy-tinted windows

  • Refreshments and bottled water

  • Comfortable leather interiors

  • Tinted windows

  • Still water ( Chaudfontaine )

  • Refreshments ( Mint )

  • Toothpicks

  • Hand sanitizer

  • Tissuess

  • Disposable masks

  • Hand and bodycreme

  • Pen and paper

  • Newpapers

Specific models can be arranged upon request, depending on your preferences and the nature of the journey.

9. Are NorthStar chauffeurs professionally trained?

Yes. All NorthStar chauffeurs undergo extensive training in safety, etiquette, and confidentiality. Many have prior experience driving for embassies, executives, and VIP clients. They are multilingual, discreet, and attentive, ensuring that your journey is both comfortable and secure.

10. Can you accommodate special requests or custom routes?

Of course. Our services are fully customizable. Whether you need child seats, a specific type of vehicle, multiple pickups, scenic routes, or on-board refreshments — we’ll adapt every aspect to your requirements. We can also assist with itinerary planning for longer or more complex trips, ensuring the best possible experience.

11. What areas do you operate in?

NorthStar provides chauffeur services throughout Belgium, including Antwerp, Brussels, Ghent, and surrounding regions.
We also offer cross-border and international transfers to destinations such as the Netherlands, France, Luxembourg, and Germany.
Custom itineraries across Europe can be arranged upon request.

12. How do I receive a price or quotation?

Simply submit your request via our Contact form or email. Once we receive your information, our team will provide a personalized quotation within 48 hours, based on your route, duration, and specific requirements. For corporate clients or frequent travelers, we can also prepare contract-based pricing or subscription options.

13. What payment methods do you accept?

We accept bank transfers, major credit cards, and business invoices for registered clients. Full payment is required in advance or at the start of the service. Services may be refused if payment has not been received. All transactions are secure and confidential.

14. Is my information kept private?

Absolutely. Discretion is one of NorthStar’s core values. All client data, travel details, and communication are treated with complete confidentiality. Our chauffeurs and staff follow strict non-disclosure protocols, ensuring total privacy for every passenger.

15. Can I modify or cancel my booking?

Yes. Bookings can be modified or canceled free of charge within a specified period — usually up to 24 hours before the scheduled trip. For last-minute changes, our team will do its best to accommodate adjustments, subject to vehicle availability.

16. Do you provide services for events or group transport?

Yes. NorthStar offers tailored solutions for corporate events, galas, weddings, and conferences. We coordinate multiple vehicles, guest transfers, and schedule management to ensure flawless logistics and timing. A dedicated event coordinator can be assigned for large or complex projects.

17. What makes NorthStar different?

At NorthStar, we combine precision, discretion, and genuine care. Our name symbolizes guidance and reliability — values we bring to every journey. We focus on safety, trust, and personalized service, offering more than transport — we deliver peace of mind.